Satisfaction Survey

Below are several categories which pertain to products and services provided by JDL Industries, Inc. Please read them carefully and select what you feel is the appropriate rating. This survey will help us improve our service to You, so any additional comments you have makes your reply more valuable. Your time and effort is appreciated.

Phone Issues

Phone calls answered promptly

Courtesy of greeting

On hold time

Sales/Service Issues

Courtesy

Paperwork processing

Product knowledge

Upon Receipt of Material

Condition of product

Quantity accuracy

Product Identification

Packing list accuracy

Documentation accuracy

Product Quality

Overall quality

Overall appearance

General Overall Perception

Communication